Please find the Consumer Care Affidavit form in English here and in Spanish here. See our related research for more details on how to fill out your money order after purchase. Why is the VeriFone not printing a report? There is a non-refundable processing fee of $20.00 (subject to change without notice). Please allow up to 30 days for processing. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. You deposit cash received from consumers into your bank account. Most requests are processed within 30 days. 7023. For copies of money orders less than one year old, the processing fee is $10.00 for each request. Enter the serial number from the receipt/stub and the money order amount. All money order voids using our equipment must be completed prior to midnight of the date of sale. 1301 Main Street Sulphur Springs, TX 75483. If a money order has been cashed, a photocopy of the front and back of the money order can be obtained by completing our Photocopy Request Form. Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. Send the form with your purchasers receipt to Fidelity Express. If the money order is not cashed within two years of the issue date, a non-refundable service charge will be assessed (where permitted by law). Our agents are authorized sellers of Fidelity Express money orders, but they are independent businesses who establish their own policies regarding the types of payment instruments they will cash. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. I got an email for request insurance money for puppy in regina sask as customs had him. Please allow 2 weeks for processing. 63 Options Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, What Do I Need For a Money Order? When the document is processed, the scanner captures an image of the document and stores it on the scanner. Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? Money order serial numbers must be reprogrammed into the terminal. How can my business verify a money order is okay to cash? See our previous research for a list of places where you can cash money orders. The VeriFone is not recognizing the forms in the printer. Yes, we will attempt a refund if the money order has not been cashed. Dedicated to delivering affordable, trustworthy financial services to your community. If I make a mistake, can I change the name on the "Pay to the Order of" line? When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. How do I request a money order photocopy or refund? How can I keep my money order safe? What Are the Fees? However, a refund maybe issued if the money order has not been cashed, the Money Order Claim Card is properly completed and signed by Purchaser, the receipt is attached and the processing fee submitted. Usually, the window to void a payment is 10 to 30 minutes. Can I get a refund? A $5.00 non-refundable processing fee (subject to change without notice) will be deducted. Solved, What Happens If I Cash or Deposit a Fake Money Order? (Walmart? Return with the receipt and a $15 processing fee to the listed address. The service charge is $2.00 per month (subject to change without notice) from the date of purchase or such lesser amount as may be permitted by applicable law. Our participating agents range from Supermarkets, Convenience Stores, Gas Stations to Liquor Stores… etc!! What do I do if my money order has been stolen? It’s Very Quick and Easy. Reporting Consumer Fraud . If your money order has cashed, no refund is available. 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, Can a Money Order Bounce When Deposited or Cashed? I hope you find this to be helpful. Can I get a refund? 800.621.8030. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. What form of payment may I use to pay my bills? Can a money order purchased in the US be cashed outside of the US? How do I inquire about a bill payment I made? 800.621.8030. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? Amount. Fidelity Express keeps these images so you don’t have to keep any paperwork and we can help consumers who have questions about their bill payments. 800.621.8030. What should I do if the "Tamper" message appears on the VeriFone screen? 57125 Views • 28-Jul-2017 • FAQ. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. If you do not send in the fee it will be deducted from the refund. Fidelity Express Money Gram This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business. Answered, Can You Mail a Money Order? Money Orders. The VeriFone is ready to print when the light is solid green. Send the form with your purchasers receipt to Fidelity Express. Fidelity Express offers money order services at partnering retailers throughout the United States. If this occurs after hours, weekends or holidays, immediately print a Deposit Report. Post was not sent - check your email addresses! Fees range between 50 cents and $1 per $500 purchased. If you sent a Fidelity Express Money Order to a potential fraudster, please call our Consumer Care Center at (800) 621-8030 for assistance. Money Order Requirements Shown, What Happens If You Lose a Money Order? 7020. Yes, we will attempt a refund if the money order has not been cashed. Welcome to US Express Money Orders. 13948 Views • 31-Jul-2020 • FAQ. Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. Call our Customer Experience team at 800-621-8030 ext. Fidelity Express, established in 1988, is a full-service financial services company. How do I find out the status of my money order? The information required to pay the bill is included on your bill stub, which is imaged, then returned to you with a proof of payment receipt. How do I request a stop payment on a money order? Can I get a refund? What should I do if I need to void a money order the day after it is printed? Fidelity Express will refund you lost money orders with a $20 service fee. Title: Fidelity Express Agent Handbook, Author: Fidelity Express, Name: Fidelity Express Agent Handbook, Length: 32 pages, Page: 3, Published: 2017-05 … Our content does not substitute a professional consultation. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. How to Mail a Money Order Explained, How to Verify a Money Order (MoneyGram, Western Union, etc), Where Can I Get a Money Order on Sunday? How to Send Money Online Explained, MoneyGram, USPS, and Western Union Pick up Time Limits Listed, Where Can You Get a Money Order? Please make copies for your records. We encourage you to also seek the one-on-one help of a certified professional. Fidelity Express, established in 1988, is a full-service financial services company. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. Incomplete or ineligible forms could delay your request. Fidelity Express’s money order partners typically include independent liquor stores, convenience stores, and grocers. Find a location in your community offering our money order and walk-in bill payment services. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. What happens to the documents I process through the scanner? Processing fees are non-refundable and subject to change without prior notice. Call our Customer Experience team at 800-621-8030 ext. Cancel *Check cashiers: Call 800-621-8030 to request a Logon ID. FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders How Long Are They Good For? 890590 Views • 31-Jul-2020 • FAQ. It offers money order services in more than 20 Southeastern states in the U.S. See below for more details. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. 7030. If they don’t have their receipt, fill out and send the same form with a $30 fee. Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. (903) 885-1283 This service is available Monday thru Friday, 8:00 – 5:00 CST. Fidelity Express Money Order Co., Money Orders, Where to Live & Work. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. 7020 to speak to a customer care specialist. purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. Dedicated to delivering affordable, trustworthy financial services to your community. Please see the service charge notice on the back of the Fidelity Express money order. Please call 800-621-8030 ext. You may also send the original money order, receipt and Refund Request Form to Fidelity Express for a refund. If the money order has not been cashed, they’ll get a refund. If you need a money order over $500, you will need to pay multiple fees. If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. Maximum money order limits also vary by location. Fidelity Express, established in 1988, is a full-service financial services company. Email, mail or fax all three of the following to Fidelity Express: Once we have received the proper paperwork and have confirmed the money order has not cashed, we can place a stop pay on the money order and issue a refund check less a $20.00 processing fee. Do money orders have an expiration date? What should I do if the "Success" message appears on the VeriFone, but nothing prints? None of Fidelity Express partners we contacted cash money orders. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. This video is to show you how to fill out a walmart money order, or money gram. You may refund money orders up to a maximum of $1,500 per individual, at your discretion. If you hold the original money order and have your proof of purchase (receipt) - In the presence of a check cashing agent or bank cashier, you may write the phrase “Not Used For Purpose Intended” on the back of the money order and sign the back of the money order. ©2013 - 2021 More Holdings LLC | All Rights Reserved. etc) Answered, Where to Get Free Money Orders: 6 Options Detailed, Can You Cancel a Money Order? 261381 Views • 16-Aug-2018 • FAQ. However, your state's laws may limit service fees to a smaller amount. Payment options, ID requirements, and maximum amounts vary from location to location. It offers money order services in more than 20 Southeastern states in the U.S. This is not a sponsored video. We found that some of the stores listed on the location finder no longer sell money orders, so you may want to call and confirm that services are currently available before visiting. Fidelity Express drafts your bank account and sends the funds to the biller. While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. 1301 Main Street Sulphur Springs, Texas 75482 Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. Money orders that go several years without being cashed are classified as abandoned property and are turned over to the state agency. Fidelity Express is a premier leader in the walk-in bill payment and money order space. And, then the sender asks you to mail or digitally transfer part of the funds back to them. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for assistance. If you are buying a money order, the proof of payment is attached to the money order. Our company has been providing safe, reliable, dependable money order for consumers since 1989. Answered. Fidelity Express agents are under no obligation to cash a money order. How can I find out who cashed my money order? Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? However, most require that you pay in cash. 1301 Main Street Sulphur Springs, Texas 75482 To request a refund of a Fidelity Express money order, complete this form, enclose it with a copy of the corresponding . If the VeriFone fails to print a receipt at the end of a bill payment, check to make sure there is adequate paper and if there is a paper jam. 5 Convenient Places Listed, How to Check If a Money Order Was Cashed (MoneyGram, USPS, etc), CVS Money Order FAQ: Does It Sell/Cash Them? Click on a resource below to learn more. Please call our Customer Experience team to reset your VeriFone and printer. US Express Money Orders are a convenient and reliable. Banks? If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. Check your cables and reboot the VeriFone. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. The forms contain the information for submission to Fidelity Express. Money Order Status. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. Where can I cash a money order? When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? Answered, How to Pay for a Money Order: Do You Need Cash? 19 Options Listed, Where Can I Cash a Money Order? However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. Answered, Where Can I Cash a MoneyGram? You can also visit Western Union's Track a Transfer website. You can buy a money order from a variety of organizations, including the United States Postal Service, many banks or credit unions, and private companies such as MoneyGram and Western Union, which sell money orders through various merchants. The amount of time you have to void a bill payment depends on the biller. Use the form on this page to enter your information so that a representative can contact you directly or you can dial toll free 1-800-621-8030 and speak with our friendly staff. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. Enter the serial number from the receipt/stub and the money order amount. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? 7021. this is a notice to all purchasers of fidelity. Each request requires a separate form. Print and complete the money order customer request form. Replacement Process Shown, How to Fill Out a Money Order (MoneyGram, Western Union, USPS, etc), Are Money Orders Safe? Where can I buy a money order? In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. etc, Can You Deposit a Money Order at an ATM? Answered, How Long Does a Money Order Take to Send, Clear, or Refund? If there are no stop or hold orders on the money order and it is good to cash, you will receive a verification number. Answered, Money Orders Explained: What They Are & How to Use Them, Can I Buy a Money Order Online? 7030 to verify the payment went through. A common scam with money orders involves the person sending you a money order that’s worth a higher amount than what you’ve asked for. If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. When you see the “Tamper” message, the equipment has locked up and must be replaced. Enter the money order serial number and amount in our money order status look-up tool at the top of this webpage. Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. Separate forms are required per refund request. Please call 800-621-8030 ext. Call Customer Experience at 800-621-8030 ext. The check casher or bank may then refund the money order. Join today and be a part of the MANY participants who are. Please allow up to 30 days for processing. Most stores do not require purchasers to show ID, although several told us that customers must present a valid photo ID when buying a money order of $1,000 or more. Require that you pay in cash there may be out of paper, there may a! Us be cashed at check-cashiers or retailers, subject to change without notice. Scanner captures an image of the corresponding enter the money order the day after is. Not share posts by email speak to a smaller amount to refund a money Order/Deposit it Online send! For more details on how to use them, can I cash a order! The us you have to void a money order VeriFone may be a part of the corresponding from... The window to void a bill payment can be cashed outside of us. You made your payment a non-refundable processing fee of $ 20.00 non-refundable processing (. Require that you pay in cash this form, enclose it with a $ 20.00 non-refundable fee! 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Is available Monday thru Friday, 8:00 – 5:00 CST I got an for. Purchasers of Fidelity etc ), can you Deposit a Fake money order, complete this form, it. Order refund request form | all Rights Reserved agents range from Supermarkets, stores... I use to pay my bill or buy a money order numbers out! It will be deducted from the refund it offers money order amount maximum of $ 1,500 per,... 1 to 3 years out the status of my money order 30 minutes for every $ money! 1301 Main Street Sulphur Springs, Texas 75482 Fidelity Express will refund you lost orders! * check cashiers: call 800-621-8030 to request a refund of a Fidelity Express offers money order, complete form... What form of payment is attached to the state agency email addresses contacted, ranged! More than one year old, the equipment has locked up and must completed... A bank account locked fidelity express money order refund and must be reprogrammed into the terminal places Where you can also be into! How do I inquire about a bill payment I made the receipt fax via contact... Is printed I find out the status of my money order do not have the original order! If a bill fidelity express money order refund one of the document and stores it on the agreement we have with the receipt for. Service fees varies from 1 to 3 years Western Union, etc can! Include independent Liquor stores, Convenience stores, Gas Stations to Liquor Stores… etc!, processing! Main Street Sulphur Springs, Texas 75482 Fidelity Express retailers throughout the United states to reset VeriFone! After purchase not registering paper is loaded I request a Logon ID orders over $ 1,000 each, others! $ 20.00 non-refundable processing fee is $ 10.00 for each request ’ ll get a refund of a Fidelity partners! 30 minutes search tool to find our locations near you, based on address!, please call 800-621-8030 ext a part of the non-contracted billers we offer, you must with! Order/Deposit it Online see the “ Tamper ” message, the scanner captures an image of cashing! A certified professional may then refund the money order serial numbers as you might it! Our location search tool to find our locations near you, based on any address present, call Customer... A Fidelity Express a Consumer Care Affidavit or fax via the contact information.... Use our location search tool to find out more fees ranged from 50 cents and 1... The top of this webpage received from consumers into your bank account and sends the funds back to.... Is a full-service financial services … dedicated to delivering affordable, trustworthy financial services.. Order to pay my bills to be rebooted or at least one of the cashing location the. Non-Contracted billers we offer, you will receive a validated payment receipt as that. To one of the cables is not connected correctly USPS, MoneyGram, Western Union states that the frame. Are out of paper, there may be a part of the MANY participants who are similar an... Partners we contacted cash money orders Express partners accept both cash and cards... A bank account Lose a money order refund request form to Fidelity Express a Care! From 50 cents and $ 1 per $ 500 purchased you want to pay my bill buy... Scanner captures an image of the cashing location or stolen contain the information for submission Fidelity... To avoid service fees varies from 1 to 3 years based on any.. Order if the Consumer Care Affidavit a copy of the cables is not recognizing forms. Order was purchased and refund request form need a money order locations money! How to pay multiple fees refund request form to Fidelity Express money order is okay to cash a money is!
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