Bills may be paid: online, by phone (951) 782-0330, by mail, by RPU’s Downtown Customer Service Center or Casa Blanca Customer Resource Center payment drop boxes. The RPU Service Center, considered the main office, is located at 4000 East River Road NE, Rochester, MN, 55906. RPU staff are working safely at the Service Center and from home, depending on their job and remote capabilities. Please allow at least one business day to complete your request. We love to receive feedback from our customers. This entry was posted on Thursday, September 4th, 2008 at 3:41 pm and is filed under Outage Information. RPU customer service will be closing at 4:30 on Wednesday, January 27. A residential service is defined as individual private dwellings and individually metered apartments. Changes may be made to the content and the products, services, and programs described at … View street map. Awards & Recognition. Drop boxes are located at (click an address below for a map to the location): RPU Service … Posted in Customer Service | No Comments » RPU to host meetings for commercial customers and trade allies on February 2 Monday, January 25th, 2010. Customer Service and Billing Inquiries: (800) 778-3421 (toll free) or (507) 280-1500 Email: customerservice@rpu.org Billing Inquiries: (800) 778-3421 You can leave a … Fitch views RPU's service area demand characteristics and demographics as very strong. The deposit amount will be equal to the two highest consecutive month's bills for the past 12 months, at the new or existing service address, rounded to the nearest dollar. Revenue per user (RPU) is a ratio used to express revenue generated by a company on a per-user basis. Already have an RPU online account? SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. General Information Board of Public Utilities Reports & Finances Sustainability Utility 2.0 Newsroom Partnerships. Here about 30 popular Rochester Public Utilities sites such as rpu.info (Rochester Public Utilities). The RPU customer service phone number is 507-280-1500. Best Sellers Deals Store New Releases Gift Ideas Customer Service Electronics Home Books Coupons Computers Gift Cards Sell Registry. (951) 782-0330. See the Utility 2.0 Technology Plan. Rochester Public Utilities is warning customers of a phone scam. Water Engineering Electric Engineering Resources Backflow Prevention Building Permits Contact Us. Tel (011) 2370 5418 / 2335 3817: Fax (011) 2335 3756 For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Create an RPU online bill pay account, and choose to go paperless. RPU's Service Center lobby is now open on a limited basis for in-person transactions (8a-4p M-F). Do not approach the area under any circumstances. To stop service at an existing residence, please call RPU Customer Care at 507.280.1500 or 800.778.3421 or stop into the RPU Service Center located at 4000 East River Road NE. Non-emergency Not an RPU customer and need to establish a new account? RPU's Service Center lobby is now open on a limited basis for in-person transactions (8a-4p M-F). RPU Customer Call Center (951) 782-0330 Upgrade to the Cloud . Our customer service call center can answer all of your water/electric billing and account questions during the following hours: 311 & RPU Customer Service Call Center Hours: Visit our understanding your bill page for a complete breakdown and clarification. Low maintenance . If you are moving from one residence in our service area to another, please call RPU Customer Care at 507.280.1500 or 800.778.3421 or stop into the RPU Service Center located at 4000 East River Road NE. RPU staff are working safely at the Service Center and from home, depending on their job and remote capabilities. 25,957 Customer Relations Representative jobs available on Indeed.com. RPU Customer Relations staff are available on the phone (507.280.1500) Monday-Friday 8a-5p to help customers with their RPU needs. California Edison, Western Existing or previous customers may be required to assure payment of their account by submitting a deposit if they have an unacceptable credit history. As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 55,000 customers. We also offer Service Assured ® to some townhome associations, individual twinhomes, and triplexes where each unit has its own service line. Monday through Friday: 7:00 a.m. – 6:00 p.m. To make changes to your electric and water service, please call RPU Customer Care or stop into the RPU Service Center during business hours. numbers that can help point you in the right direction. @#$%*_-) ; At least 8 characters Established in 1895, Riverside Public Utilities is a customer-owned water and electric utility governed by a board of nine community volunteers and the City Council of Riverside. RPU continually investigates innovative technologies to help customers realize … 4000 East River Road NE About Rochester Public Utilities As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 47,000 customers. 25,957 Customer Relations Representative jobs available on Indeed.com. Contact Us. Executive Staff. December 31, 2020, in Docket No. ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice. Please be prepared to provide a forwarding address to ensure that your final bill reaches your new location. If the service has been vacant, usage from the previous years may be used to calculate the deposit amount or an estimate will be made. Do you have a question our website can't answer? /p>. Monday through Friday: 7:00 a.m. – 6:00 p.m. In some cases, a Security Deposit may be required. If you must visit the RPU Service Center, please be aware of our lobby changes and in-person requirements. Municipal Water District, Turn On/Off or Transfer Electric and/or Water Services, Utilicare Program (special rates for customers using medical support equipment), HEAP (Low-Income View street map. 311 (or 826-5311), Immediate Customer Service Give us a You’ll get notices about your new bills via email and will be able to view and pay your bill anytime, or anywhere. We have limited space in the lobby to safely accommodate visitors and ask the public only come in if absolutely necessary. Best Sellers Deals Store New Releases Gift Ideas Electronics Customer Service Home Computers Gift Cards Coupons Sell Registry Books. “The information also reinforces that we are doing a lot of the right things necessary to set the standard for service and to continue as a customer-focused organization. Water Engineering Rochester, MN, 55906, RPU Service Center Lobby Hours:Monday-Friday 8am-4pm, RPU Customer Care by phone: Monday-Friday, 8am-5pm. RPU-2020-0002, requesting approval to increase the natural gas rates it charges to its customers. For more information on closures, please visit COVID-19 information page. Contact Us By Phone Universal system . Chapter 30 Inquiries 30.030 CHART 5-Suspense Reason Codes Whenever the Record Status Condition shows a Suspense In Process (SIP), any of the following Suspense Reason Codes and Destination Codes may appear: Code Destination 0 Verify Record 1 ELP suspense 2 Special Plate 3 Verify Cr Media 4 Lien Sale 5 Dishonored Check 6 Civ/Govt/Legal Act […] Saturday: 8:00 a.m. – 1:00 p.m. Service Area Characteristics. Customer Service and Billing Inquiries: (800) 778-3421 (toll free) or (507) 280-1500 Email: customerservice@rpu.org Billing Inquiries: (800) 778-3421 Manuel Gerrero, Asthor . 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