The crucial thing is that you act quickly, so keep on reading to find out what you need to do. -TIME Magazine, June 2016. Unfortunately, it's not a toll-free number. It’s small wonder that our app won the 2020 Louis M. Brown Award for Legal Access by the, The World’s First Robot Lawyer Has Your Back. MoneyGram also has a consumer fraud prevention center consisting of resources and FAQs. According to the Fair Credit Billing Act, every consumer is protected from unfair billing practices. . reviews website doesn’t exactly teem with favorable reviews of MoneyGram. MoneyGram often lets customers transfer a minimum of $1.00 and a maximum of $10,000. Why fiddle with unnecessary forms and procedures when our app can take care of the entire process on your behalf? The crucial thing is that you act quickly, so keep on reading to find out what you need to do. Your rights regarding your MoneyGram transfer and the availability of a refund will be stipulated in the papers that you will receive after you make the payment. Inquiries around You’ll have to provide your transaction reference number, the money’s destination, and the original amount sent. And this number can be only be found in the email you received as the send when the money became ready for pickup. To kickstart the refund request, you will first need to cancel your MoneyGram transfer online. Continue. Purchaser’s Request for Refund and/or Photo Copy. The fees for money orders can vary based on location. By signing up or signing in, you are agreeing toDoNotPay's Terms and Conditions and for us to send messages to the phone number or email provided. Even after nearly two weeks passed, she was not refunded. global funds transfers and financial paper products. Here’s the story: in 2009, MoneyGram had promised to vet the agents they were hiring, train them to spot fraud, monitor them to watch for fraud-related money transfers, take action if they saw an agent who didn’t try to reduce fraud, and also record fraud complaints and share them with the FTC. If you cancel within 30 minutes of payment, you will incur no extra fees and get a full refund. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible. You can call Moneygram at (800) 922-7146 toll free number, write an email, fill out a contact form on their website global.moneygram.com, or write a letter to MoneyGram Payment Systems, Inc, 2828 N. Harwood Street, Dallas, Texas, 75201, United States. There's always the possibility — as with a check — that the money order might go missing or never be collected, so MoneyGram does have a refund process. MoneyGram Refund . Just follow the voice prompt as being referred to hook up with the customer service representative. This request is to be completed by purchaser only. If you still have your MoneyGram money order and stub in your possession, you can take it to a local MoneyGram agent, where an associate can help you cancel it in person and begin the refund process. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. When time is of the essence, you should give a ring to MoneyGram’s customer service team at 212-975-9265 and request they cancel the transaction for you. MoneyGram does not allow refunds for incidental, indirect, or consequential damages. MoneyGram is the second-largest global provider of money transfer services, preceded only by Western Union. Before you start the tracking process, it’s advised that you take note of the date you made the transfer. I had gotten a tax refund advance through TurboTax and due to that you only have an online card number. Meanwhile, the 8-digit Reference number is assigned to a transaction when the money has been sent successfully. How To Get Moneygram Refund. Yes, if possible; MoneyGram may be able to help you without the receipt, but it will delay processing. Enter your email or phone number. they haven't picked up the money transfer ( obviously because they don't accept it anymore ) do I just go to the local moneygram location with my id and the papers they gave me that have the reference number and info and request a refund , will they give me the 10 minute transfer fee of $10 as well or just the amount I sent ? Money Order Claim Card Please mail request to: 1-800-542-3590 DOES NOT GUARANTEE A REFUND WILL BE ISSUED. The refund policy really doesn't help the customer. under certain conditions. MoneyGram also has a consumer fraud prevention center consisting of, . 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